Discovery
Whether the first screen keeps the promise that sent her.
A full-store, fashion-specific diagnosis of where your buyer hesitates, and a ranked plan of what to change first. One fixed price, one fixed scope, no retainer attached to it.
01 · Where buying confidence breaks
We follow the whole buying journey, in the order she meets it, on desktop and on a phone.
Whether the first screen keeps the promise that sent her.
Whether she can tell two pieces apart from the grid.
The order she meets information in, before choosing a size.
What the chart measures, and what to do between two sizes.
Whether the photography shows how the cloth behaves.
Whether a first-time buyer has a reason to believe you.
Whether the total is honest and nothing was added for her.
What happens if it does not fit, and who pays to send it back.
02 · What lands in your inbox
A sample of both documents is available: the audit report and the implementation checklist.


Swipe, or use the arrows, to see both documents. Tap either page to enlarge it.
03 · How it works
One booking form covers everything we need to start.
The store, what to check, and any access the audit genuinely needs, all in one step.
Your sideThe whole journey, desktop and phone, evidence captured as we go.
Our sideDelivered after you book. Factual corrections are free.
5 business days04 · Where this level stops
If you already have a developer and only need the diagnosis, this may be all you need. If you do not, the next two levels carry the same findings further.
Findings, evidence and the ranked plan.
Approved findings drawn as desktop and mobile screens.
See the redesign level → Full serviceBuilt on a duplicate theme, previewed privately, published.
See the implementation level →Each level contains the one before it. Start here and add a level later, and what you have already paid is credited towards it. Compare all three.
05 · Questions
Usually just your storefront URL. The audit inspects what a shopper sees. Only if part of the journey is hidden from a logged-out visitor, such as a password page or a gated collection, do we ask for read-only access to that part, after you book. We never need your payment provider, your customer data or your admin password.
We scan the complete catalogue for inconsistencies, then deeply inspect every materially different product type, template and buying state. Forty near-identical dresses and one bundle get both inspected properly, rather than five near-identical audits.
The audit is a completed expert opinion, so it does not carry a general revision round. Factual corrections are free: if we recorded something that is objectively wrong given the evidence, tell us and it is fixed.
No, and be careful with anyone who does. We will show you what we found, why it costs a fashion sale and what to change. What we will not do is attach a number to it that we never measured on your store.
Product photography, a full technical SEO or performance audit, analytics installation, A/B testing, email or advertising work, and ongoing CRO management. Design files and implementation belong to the higher levels.
Fixed scope, fixed price. One booking form, then we get to work.
Turnaround starts when you book, or when any access the audit needs is received, if that is later.